LRCC’s Privacy Statement – Data Protection
There is no requirement for you to disclose personal information, and we can support you anonymously. If you share your personal information with us, this is how we will store and protect it.
In line with the Data Protection Scotland Act 2018, it is essential that everyone accessing LRCC support feels safe to do so. LRCC aims to create a safe space for survivors to share and work through their experiences.
It is vital that service users have absolute confidence that their information will not be shared without consent outside the organisation and for you to know what information we hold on people accessing the service and what we do with this information.
LRCC’s legal basis for processing and storing your information under the General Data Protection Regulation (GDPR) is consent. This means that you have real choice and control over how we manage and use your data. You can withdraw your consent at any time.
Information we hold & ways we use this information:
- Referral information containing identifiable information
- Anonymised information on our secure database – including basic session notes
How we use your information:
- Workers will share information with other colleagues when debriefing after a session and in support & supervision.
- Information provided about LRCC’s work to funders, partner agencies or as part of training may include anonymised information about service users and their experience
- The right to access their personal data and supplementary information. Service users can do this by completing a Right to Access Request form.*
- The right to have their personal data rectified if it is inaccurate or incomplete.
- The right to erasure is also known as ‘the right to be forgotten’.
- The right to restrict processing you have a right to ‘block’ or suppress processing of personal data.
We will not share your information outwith LRCC without your permission for necessary purposes i.e. to make a referral. There are some exceptions to this where we have a legal duty to share information, although we would always try to seek consent and keep you informed. For example, Child & Adult Protection issues.
Your worker will speak to you about this in more detail and you will be asked to consent to the different ways we process and handle your information.
For more information on your rights, check out the Information Commissioners Office web site.
* Right to Access Request Form – this can be requested by talking to your allocated worker, or by contacting the office at [email protected]